Zobrazeno 1 - 10
of 10
pro vyhledávání: '"Judith Zolkiewski"'
Publikováno v:
Journal of Business & Industrial Marketing. 38:1295-1315
Purpose Despite data being a hot topic, little is known about how data can be successfully used in interactions in business-to-business relationships, specifically in the boundary spanning contexts of firms working together to use data and create val
Publikováno v:
Journal of Business & Industrial Marketing, 2016, Vol. 31, Issue 2, pp. 183-192.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JBIM-02-2014-0036
Purpose This paper focusses on the darker side of the dynamics of servitization by exploring the tensions and territoriality that emerge between manufacturers and customers during the servitization process in the oil industry. Design/methodology/appr
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::353c8ca52cbd88c3d8e4c6b7645c371c
https://zenodo.org/record/5100979
https://zenodo.org/record/5100979
Publikováno v:
INDUSTRIAL MARKETING MANAGEMENT
Industrial Marketing Management
Vicky M. Story, Raddats, C, Burton, J, Zolkiewski, J & Tim Baines 2017, ' Capabilities for advanced services: A multi-actor perspective ', Industrial Marketing Management, vol. 60, pp. 54-68 . https://doi.org/10.1016/j.indmarman.2016.04.015
Industrial Marketing Management
Vicky M. Story, Raddats, C, Burton, J, Zolkiewski, J & Tim Baines 2017, ' Capabilities for advanced services: A multi-actor perspective ', Industrial Marketing Management, vol. 60, pp. 54-68 . https://doi.org/10.1016/j.indmarman.2016.04.015
Servitization involves manufacturers developing service offerings to grow revenue and profit. Advanced services, in particular, can facilitate a more service-focused organization and impact customers’ business processes significantly. However, appr
Publikováno v:
Journal of Business & Industrial Marketing. 31:183-192
Purpose– The purpose of this paper is to explore the impact and effect of renqing in Chinese business relationships. The research focused on a multinational organisation that is based in China.Design/methodology/approach– As the research was expl
Publikováno v:
Salehi Yazdi, F, Zolkiewski, J, Perks, H & Bahreini, A 2018, ' Exploration of Capability and Role Development in an Emerging Technology Network ', Journal of Business & Industrial Marketing, vol. 33, no. 7 . https://doi.org/10.1108/JBIM-09-2017-0211
Purpose The purpose of this study is to investigate the capabilities and roles of three types of actors, specifically technology-based start-ups, incumbent firms and intermediaries, in co-constructing a network for development and commercialization o
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e6b34d3b8233268aea95999b39ad0116
Publikováno v:
Crowley, E, Burton, J & Zolkiewski, J 2018, ' Servitization Intent as a Factor in the Servitization Process ', Journal of Business & Industrial Marketing . https://doi.org/10.1108/jbim-08-2016-0199
Purpose This paper aims to investigate the role of servitization intent in the servitization process, and specifically the role dissonance (at an organizational level) in servitization intent can play in creating barriers to the servitization effort.
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e2f59b2c78b67085f6fb7e51f0c6b4a0
https://doi.org/10.1108/jbim-08-2016-0199
https://doi.org/10.1108/jbim-08-2016-0199
Publikováno v:
Højbjerg Clarke, A, Vagn Freytag, P & Zolkiewski, J 2017, ' Customer portfolios : Challenges of internal and external alignment ', The IMP Journal, vol. 11, no. 1, pp. 109-126 . https://doi.org/10.1108/IMP-06-2015-0029
Clarke, A H, Freytag, P V & Zolkiewski, J 2017, ' Customer portfolios : challenges of internal and external alignment ', The IMP Journal, vol. 11, no. 1, pp. 109-126 . https://doi.org/10.1108/IMP-06-2015-0029
Clarke, A H, Freytag, P V & Zolkiewski, J 2017, ' Customer portfolios : challenges of internal and external alignment ', The IMP Journal, vol. 11, no. 1, pp. 109-126 . https://doi.org/10.1108/IMP-06-2015-0029
Purpose The purpose of this paper is to extend the discussion about customer portfolios beyond simple identification of models and how they can be used for balanced resource allocation to a discussion about how portfolios should take into account vie
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::1b6730bac7d06c41b94753178e7c5baa
https://www.research.manchester.ac.uk/portal/en/publications/customer-portfolios(f478d484-0bda-4f0d-9d70-6efde78ea448).html
https://www.research.manchester.ac.uk/portal/en/publications/customer-portfolios(f478d484-0bda-4f0d-9d70-6efde78ea448).html
Autor:
Judith Zolkiewski, Xia Zhu
Publikováno v:
Journal of Service Theory and Practice. 26
Purpose This study investigates service adaptation in a business-to-business context and explores the characteristics of service adaptation and how it takes place in business-to-business markets. Design/methodology/approach Two case studies were empl
Publikováno v:
Journal of Customer Behaviour. 7:315-332