Výsledky vyhledávání - "Judith Gloppen"

Akademický článek

The Strategic Use of Service Design for Leaders in Service Organizations

Autor: Judith Gloppen

Publikováno v: FORMakademisk, Vol 4, Iss 2 (2011)

There is a growing interest among scholars, practitioners and organizations as to how design may benefit management, particularly when this happens in a service context. In this exploratory qualitative study, I investigate such a multi-disciplinary i

Externí odkaz: https://doaj.org/article/00f4630717db408a8caa0cfca144eb91

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The role of service design leadership in creating added customer value

Autor: Judith Gloppen, Simon Clatworthy, Annita Fjuk

Publikováno v: Innovating for Trust. :230-244

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::92268de5cd2d860893791dece4675e3a
https://doi.org/10.4337/9781785369483.00024

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The customer journey as a tool for business innovation and transformation

Autor: Judith Gloppen, Berit Lindquister, Hans-Peter Daae

Publikováno v: International Perspectives on Business Innovation and Disruption in Design. :118-136

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::28b44e65dbacf45c0407b0d251f068bf
https://doi.org/10.4337/9781784716646.00013

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Responsible Design Leadership: The Initiatives of Professional Organizations in Europe and the US

Autor: Richard Eisermann, Philip White, Judith Gloppen, Onny Eikhaug

Publikováno v: Design Management Review. 16:19-22

Around the globe, responsible design has become a critical priority among businesses and design professionals. Reflecting this trend, the Executive Perspective becomes an opportunity to look at three major programs: the Design Council in the United K

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::fd384f9ad660d3dc275bd5cb33e9b577
https://doi.org/10.1111/j.1948-7169.2005.tb00198.x

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