Zobrazeno 1 - 10
of 30
pro vyhledávání: '"Juan Carlos Fandos"'
Publikováno v:
Management Letters/Cuadernos de Gestión, Vol 20, Iss 1, Pp 155-180 (2020)
Taking as reference the period of deep financial and economic crisis suffered at global level, with special incidence in the Spanish financial industry, this paper examines the effect of entity crisis on consumer loyalty, studying the halo effect on
Externí odkaz:
https://doaj.org/article/0f0ecbf8ab284e53a3f59d72d7128713
Publikováno v:
Innovar: Revista de Ciencias Administrativas y Sociales, Vol 21, Iss 39, Pp 39-52 (2011)
Teniendo en cuenta lo costoso que resulta mantener programas de fidelización de clientes, es necesario conocer qué aspectos del servicio de la empresa son los que realmente valora el cliente, para dedicarles mayor esfuerzo y poder potenciarlos. E
Externí odkaz:
https://doaj.org/article/ee810a490fbf47cd9fa6e1a4b6cfe94e
Publikováno v:
Innovar: Revista de Ciencias Administrativas y Sociales, Vol 20, Iss 37, Pp 149-162 (2010)
La importancia socioeconómica adquirida en los últimos años en España y en otros países europeos por el emergente mercado de las personas mayores hace necesario el estudio de sus particularidades como consumidores. Los cambios operados durante
Externí odkaz:
https://doaj.org/article/80f4b6086b3d408c85f35123f20eb8a1
Publikováno v:
Management Decision.
PurposeThis study aims to explore customer perceived value (CPV) dimensions in the context of free mobile educational applications (EduApps) which are paramount in learning-based digital start-ups and are essential for the implementation of circular
Autor:
Diego Monferrer-Tirado, Marta Estrada-Guillén, Juan Carlos Fandos-Roig, Miguel Ángel Moliner-Tena, Javier Sánchez García
Publikováno v:
International Journal of Bank Marketing, 2016, Vol. 34, Issue 2, pp. 235-259.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJBM-01-2015-0013
Autor:
Sandra Tena-Monferrer, Javier Sánchez-García, Juan Carlos Fandos-Roig, Luís J. Callarisa-Fiol
Publikováno v:
Sustainability, Vol 13, Iss 300, p 300 (2021)
Repositori Universitat Jaume I
Universitat Jaume I
Sustainability
Volume 13
Issue 1
Repositori Universitat Jaume I
Universitat Jaume I
Sustainability
Volume 13
Issue 1
The main aim of this paper is to analyze the influence of service companies&rsquo
corporate social responsibility (CSR) actions on final customer&rsquo
s loyalty. A theoretical model of loyalty formation based on CSR was proposed and a samp
corporate social responsibility (CSR) actions on final customer&rsquo
s loyalty. A theoretical model of loyalty formation based on CSR was proposed and a samp
Autor:
Monzonís, Jaume Llorens, Roig, Juan Carlos Fandos, Tena, Miguel Ángel Moliner, García, Javier Sánchez
Publikováno v:
Innovar: Revista de ciencias administrativas y sociales, 2006 Jul 01. 16(28), 199-222.
Externí odkaz:
https://www.jstor.org/stable/23741502
Autor:
Luís J. Callarisa-Fiol, Sandra Tena-Monferrer, Javier Sánchez-García, Juan Carlos Fandos-Roig
Publikováno v:
Repositori Universitat Jaume I
Universitat Jaume I
Universitat Jaume I
PurposeWith the gradual decline of the small retail sector in the past recent years, few researchers have been addressing the issue from a motivational approach. This paper aimed to examine the role of utilitarian, hedonic and ethical motives in the
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::f1e880acb1ff01ff9bde9263aaf8d611