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Autor:
Elizabeth E. Pohland, Danielle Saad, Debra Burleson, Carie S. Lambert, Kimberly Elmore, Christopher D. M. Andrews, Brett Oppegaard, Jon S. Scharer, Gregory Zobel, Kristi Dunks, Monica Wesley, Ronda L. Wery
Publikováno v:
Journal of Technical Writing and Communication. 42:123-142
To build upon user-centered design methods, we used a collaborative and multi-modal approach to involve users early in the design process for a website. This article presents our methods and results and addresses the benefits and limitations of the C