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of 28
pro vyhledávání: '"John H. Heinrichs"'
Autor:
Jeen-Su Lim, Kee-Sook Lim, John H. Heinrichs, Khulud Al-Aali, Alamzeb Aamir, Muhammad Imran Qureshi
Publikováno v:
Management Science Letters, Vol 8, Iss 12, Pp 1353-1362 (2018)
This paper aimed to examine a conceptual model for the relationships between hospital service quality, patient satisfaction, hospital utilization, and hospital financial performance. A total of 176 hospitals was selected from California State for thi
Externí odkaz:
https://doaj.org/article/de0a3e9f8bc948a79a29818b146604c5
Autor:
John H. Heinrichs, Jeen-Su Lim
Publikováno v:
Decision Sciences Journal of Innovative Education. 19:150-156
Publikováno v:
Journal of Product & Brand Management. 29:927-937
Purpose Firms are increasingly using social media platforms to engage with individuals, as it is recognized that a firm’s social media activity outcomes, such as number of user comments, followers or likes, impact brand equity. This study aims to e
Autor:
John H. Heinrichs, Alamzeb Aamir, Muhammad Imran Qureshi, Khulud Abdulrahman Al-Aali, Kee-Sook Lim, Jeen-Su Lim
Publikováno v:
Management Science Letters, Vol 8, Iss 12, Pp 1353-1362 (2018)
This paper aimed to examine a conceptual model for the relationships between hospital service quality, patient satisfaction, hospital utilization, and hospital financial performance. A total of 176 hospitals was selected from California State for thi
Publikováno v:
Journal of Global Marketing. 29:85-97
This study elucidates the moderating effects of gender on factors affecting e-retail website use with survey data from two culturally diverse countries. This research found that the e-shopping model relationships are moderated by gender and provides
Publikováno v:
Marketing Letters. 26:225-235
This study develops and tests a consumer touch-point satisfaction model of online purchase. The model captures the moderating effect of search and experience product type on the relationships among the satisfaction with two of the e-retailer’s touc
Publikováno v:
Computers in Human Behavior. 29:2816-2828
This study extends the Technology Acceptance Model 3 (TAM 3) within the context of the rapidly evolving area of social media. Since social media requires the user's active participation and processing of information as well as the creation of user-ge
Publikováno v:
Journal of Consumer Behaviour. 10:347-355
The Internet has expanded rapidly and shifted from being solely an information access tool to being an interaction tool used by individuals to discover and share content, opinions, and information. To develop information connections, individuals are
Autor:
John H. Heinrichs, Jeen-Su Lim
Publikováno v:
Journal of Education for Business. 85:153-164
Present information science literature recognizes the importance of information technology to achieve information literacy. The authors report the results of a benchmarking student survey regarding perceived functional skills and competencies in word
Publikováno v:
International Journal of Retail & Distribution Management. 37:852-866
PurposeThe purpose of this paper is to develop a multiple‐indicator‐multiple‐cause (MIMIC) model that assesses the relative influence of various e‐shopping web site design attributes on e‐shopping web site usage intention.Design/methodology