Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Joan Helen Rhodes"'
Publikováno v:
Journal of Electronic Commerce in Organizations. 17:30-43
Using a restricted probability sample of 269 participants, the key findings were: (a) that negative online reviews have a higher negative impact on customer equity than positive online reviews; this is a significant finding because previous findings
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::4504c22d51b10a1060bd2ba6fea97d48
https://doi.org/10.4018/jeco.2019100103
https://doi.org/10.4018/jeco.2019100103
Publikováno v:
Service Business. 10:59-86
This study examines the relationship between outsourcing motives, supplier–customer relationship and perceived customer value in non-core services outsourcing. 1,757 companies were randomly selected. 234 valid questionnaires were returned (13.4 % r
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::f131397635ca1688eb4e8695efb5e9bd
https://doi.org/10.1007/s11628-014-0256-8
https://doi.org/10.1007/s11628-014-0256-8