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Autor:
Jhon Villa-Galeano, Sandra Milena Velásquez-Restrepo, Margarita María Velásquez-Lopera, Paula Andrea Velásquez-Restrepo
Publikováno v:
Gerencia y Políticas de Salud. 16:78-101
Risk management in health care services is a process that takes into account the planning and implementation of strategies aimed at controlling possible adverse effects that arise during the attention to users, quality of service, and patient safety.