Zobrazeno 1 - 10
of 10
pro vyhledávání: '"Jessica Westman"'
Publikováno v:
Frontiers in Psychology, Vol 8 (2017)
Children's school journeys have changed vastly during recent decades: More children are being driven to school in private cars instead of walking and cycling, with many who are entitled to a free school bus service still being driven. Earlier researc
Externí odkaz:
https://doaj.org/article/6f83f9007e274f4dae2d5638f51019ea
Autor:
Nöjd, Sture, Trischler, Jessica Westman, Otterbring, Tobias, Andersson, Pernille K., Wästlund, Erik
Publikováno v:
In Journal of Retailing and Consumer Services September 2020 56
This article contributes a novel approach to public service design in the age of digitalization. Termed 'design for experience', this approach builds on developments in the fields of digitalization, user experience, and service design, as well as the
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::8f4121c01fae4e3c7986751523c1d27d
http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-83609
http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-83609
Autor:
Pernille K. Andersson, Jessica Westman Trischler, Sture Nöjd, Erik Wästlund, Tobias Otterbring
Publikováno v:
Nöjd, S, Trischler, J W, Otterbring, T, Andersson, P K & Wästlund, E 2020, ' Bridging the valuescape with digital technology : A mixed methods study on customers’ value creation process in the physical retail space ', Journal of Retailing and Consumer Services, vol. 56, 102161 . https://doi.org/10.1016/j.jretconser.2020.102161
This mixed methods study investigated how value is created in the physical retail space and how the customer experience is influenced by digital technology. A cross-sectional survey, with both qualitative and quantitative components, was distributed
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::dae664e6c16f577be7343884c1428daa
http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-79230
http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-79230
Contemporary research linking children’s daily travel with the psychological and cognitive domains of wellbeing is emerging. In this chapter, we explore these two domains of wellbeing by reviewing the literature to see how the domains are operation
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ca9c96a52cfe910120a21d3d9a8e9813
https://doi.org/10.1016/b978-0-12-814694-1.00003-8
https://doi.org/10.1016/b978-0-12-814694-1.00003-8
Autor:
Zainab Abbasi, Richard W. Baldauf, Vickie L. Boothe, Marie-Soleil Cloutier, Adrian Field, Liraz Fridman, Margareta Friman, Lingling He, Andrew Howard, Märit Jansson, Maria Johansson, Astrid Kemperman, Richard Larouche, Lin Lin, Kevin Manaugh, Fredrika Mårtensson, Noreen C. McDonald, Raktim Mitra, Lars E. Olsson, W. Mathew Palmer, David Rojas-Rueda, Timothy Ross, Linda Rothman, Ben Shaw, Ruth L. Steiner, Catharina Sternudd, Ayako Taniguchi, Iris van de Craats, Pauline van den Berg, E. Owen D. Waygood, Jessica Westman, Karen Witten
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b720fc4d36cdc728ddc882cfb01eaa29
https://doi.org/10.1016/b978-0-12-814694-1.09991-7
https://doi.org/10.1016/b978-0-12-814694-1.09991-7
Publikováno v:
Journal of Services Marketing. 32:805-819
Purpose The purpose of this paper is to evaluate the usability of different design methods in understanding the customer experience from a contextual and systemic standpoint. Design/methodology/approach Three design methods (i.e. personas, observatio
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ed75b0915e9c7b46713b217bbac1bd81
https://doi.org/10.1108/jsm-04-2017-0138
https://doi.org/10.1108/jsm-04-2017-0138
Publikováno v:
Child Indicators Research. 12:1319-1332
To understand children’s experiences of their daily travel, and the consequences of these experiences, it is essential that we directly address children. The Satisfaction with Travel Scale (STS) is a self-report instrument consisting of nine items
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e94cd3c3522e51e4552829aaf76d6461
https://doi.org/10.1007/s12187-018-9584-x
https://doi.org/10.1007/s12187-018-9584-x
Publikováno v:
Transportation. 44:1365-1382
We investigate whether travel mode, travel time, and travel activities influence children’s satisfaction with their travel to school, their current mood, and their cognitive performance after arriv ...
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::66ed61abe528bc65c1019265d5c96146
https://doi.org/10.1007/s11116-016-9705-7
https://doi.org/10.1007/s11116-016-9705-7
Publikováno v:
Journal of Transport Geography. 29:95-102
This study aims to evaluate if children’s affective experience of every-day travel varies depending on travel mode and destination of travel. More specifically, what are children’s reported valence ...
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::cd6701570e13c6b4c27fa3522fd339f3
https://doi.org/10.1016/j.jtrangeo.2013.01.003
https://doi.org/10.1016/j.jtrangeo.2013.01.003