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pro vyhledávání: '"Jessica Mesmer‐Magnus"'
Publikováno v:
Human Systems Management. :1-16
BACKGROUND: The 2020 pandemic yielded significant changes to work – most notable was the shift from centralized to remote work. As employers called for the return to traditional office settings, workers resumed daily commutes to/from the workplace,
Publikováno v:
Journal of Organizational Effectiveness, 10(1)
PurposeThe purpose of this study is to explore the role of “overtime norms” as a mediator between performance-driven work climates and employee burnout. This study also examines in-role performance and work engagement as moderators between high-p
Publikováno v:
Academy of Management Review.
Publikováno v:
Journal of Services Marketing. 37:168-183
Purpose This paper aims to study the effects of widespread stress and uncertainty that is characteristic of organizational crises on service employees and to explore the extent to which organizations may proactively use supervisors’ positive humor
Publikováno v:
International Journal of Management Reviews. 24:654-683
Publikováno v:
Journal of evaluation in clinical practiceREFERENCES.
Self-management of a chronic illness is a struggle for many patients. There is substantial evidence that patients are not as successful as they and their providers would like. Considering patient self-management through an innovative and diverse lens
Autor:
Martha C. Andrews, Andrew Woolum, Jessica Mesmer-Magnus, Chockalingam Viswesvaran, Satish Deshpande
Publikováno v:
Health Services Management Research. :095148482311658
Turnover among nurses has been recognized as a frequent and enduring problem in healthcare worldwide. The widespread nursing shortage has reached the level of a healthcare crisis. The COVID-19 pandemic has illustrated the importance of understanding
Autor:
Lindsay Elizabeth Larson, Noshir Contractor, Leslie A. DeChurch, Gabriel Plummer, Ashley A. Niler, Jessica Mesmer-Magnus
Publikováno v:
Organizational Psychology Review. 11:144-174
Abundant research supports a cognitive foundation to teamwork. Team cognition describes the mental states that enable team members to anticipate and to coordinate. Having been examined in hundreds of studies conducted in board rooms, cockpits, nuclea
Autor:
Donald C. Barnes, Jessica Mesmer-Magnus, Rebecca M. Guidice, Lisa L. Scribner, Alexandra Krallman
Publikováno v:
Journal of Service Management. 32:129-141
PurposeThe unprecedented dynamics of the COVID-19 pandemic has forced firms to re-envision the customer experience and find new ways to ensure positive service encounters. This context has underscored the reality that drivers of customer delight in a
Autor:
Jessica Mesmer-Magnus, Alex Vestal
Publikováno v:
Small Group Research. 51:738-775
Interdisciplinary teams composed of members with different expertise possess a variety of perspectives, which increases their potential for innovation. In reality, team members often fail to integrate their expertise, resulting in the team not reachi