Zobrazeno 1 - 10
of 45
pro vyhledávání: '"Jay Prakash Mulki"'
Publikováno v:
International Journal of Bank Marketing. 39:1025-1045
PurposeIn a banking context, this study applies uncertainty management theory (UMT) to test the impact of managerial indecisiveness on salespersons' trust in their manager, perceived role ambiguity and turnover intentions. In addition, the moderating
Publikováno v:
International Journal of Bank Marketing. 39:1003-1024
PurposeA significant amount of research has shown that drivers of employee attitudes, and behaviors leading to outcome variables such as turnover intentions, are strongly influenced by national culture. This study focuses on the difference in relatio
Publikováno v:
Entrepreneurship Theory and Practice. 45:767-791
We develop a mixed gamble perspective of tax evasion that explains why family firms vary in how they weigh the costs and benefits of tax evasion. Testing our framework on family firms from India, we find that family firm identity is negatively relate
Autor:
Jay Prakash Mulki, Felicia G. Lassk
Publikováno v:
Journal of Business Research. 99:46-56
Researchers prescribe that the combined influence of personal characteristics and work conditions should be examined to provide a clearer understanding of predictors of performance. This study investigates the joint impact of salespeople's external w
Autor:
Jay Prakash Mulki, Felicia G. Lassk
Publikováno v:
Enlightened Marketing in Challenging Times ISBN: 9783030425449
Participative leadership has become the norm where the leader acts as a coach to set clear directions and orchestrates company resources and actively seeks salespeople’s suggestions and ideas in his/her decision-making process. However, this suppor
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::e8b5258447d1454419e954f7695a1b1a
https://doi.org/10.1007/978-3-030-42545-6_181
https://doi.org/10.1007/978-3-030-42545-6_181
Autor:
Felicia G. Lassk, Nick Lee, Jay Prakash Mulki, Greg W. Marshall, Karen E. Flaherty, Ellen Bolman Pullins, William C. Moncrief
Publikováno v:
Journal of Personal Selling & Sales Management. 38:413-421
The American Marketing Association (AMA) Faculty Consortium: New Horizons in Selling and Sales Management (“New Horizons”) emphasized the historical foundation and evolution of the field and fulfil...
Autor:
John W. Wilkinson, Jay Prakash Mulki
Publikováno v:
Australasian Marketing Journal. 25:206-214
Sales and customer service employees often face demanding or even abusive customers. This study utilized structural equation modeling to develop a preliminary model identifying relationships between interpersonal customer conflict, key consequences o
Publikováno v:
INTED2019 Proceedings.
Autor:
Felicia G. Lassk, Jay Prakash Mulki
Publikováno v:
Developments in Marketing Science: Proceedings of the Academy of Marketing Science ISBN: 9783030025670
Researchers prescribe that the combined influence of personal characteristics and work conditions should be examined to provide a clearer understanding of performance at work. Here we explore the combined impact of ethical climate and salespeople’s
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d5343c28af4734da07f85aae145eee43
https://doi.org/10.1007/978-3-030-02568-7_243
https://doi.org/10.1007/978-3-030-02568-7_243
Publikováno v:
Journal of Global Marketing. 30:99-109
It is human nature that personal interactions are often charged with emotions and laden with conflicts. Workplace encounters are not immune from this reality. Despite this, few studies have examined ways to reduce interpersonal conflict in the workpl