Zobrazeno 1 - 10
of 11
pro vyhledávání: '"Janet Turner Parish"'
Publikováno v:
Organizational Dynamics. 49:100716
Publikováno v:
Handbook on Research in Relationship Marketing. :16-31
Successful exchange relationships between organizations and their various partners in those exchanges - suppliers, customers, employees, or a wide variety of other types of exchange partners - have become critical to the overall success of organizati
Publikováno v:
Quality Management Journal. 18:36-49
This study investigates the effect of the physical and work environments of a hospital on nurses’ perceptions of and attitudes toward the hospital.
Publikováno v:
HERD: Health Environments Research & Design Journal. 4:95-114
The physical facilities in which healthcare services are performed play an important role in the healing process. Evidence-based design in healthcare is a developing field of study that holds great promise for benefiting key stakeholders: patients, f
Publikováno v:
Journal of Services Marketing. 24:61-73
PurposeThis paper aims to answer two key questions focused on increasing the understanding of consumer relationship proneness (CRP) and its role in customer relationship management. First, is CRP linked to trust and other relationship outcomes (e.g.
Autor:
Leonard L. Berry, Janet Turner Parish
Publikováno v:
HERD: Health Environments Research & Design Journal. 1:5-13
Objectives: The primary purpose of the research was to assess differences in nurses' perceptions of their job, hospital, and building features following the opening of a new hospital wing. Secondary purposes included assessing the impact on nurses le
Publikováno v:
Journal of Interactive Marketing. 19:54-66
The research presented here extends the traditional theoretical model of service failure and service recovery to the online shopping environment by investigating the moderating role of cumulative online purchasing experience. Using a multigroup struc
Autor:
Lee Ogburn-Russell, Ramkumar Janakiraman, Janet Turner Parish, William L. Rayburn, Leonard L. Berry, Glen R. Couchman, Jedidiah Grisel
Publikováno v:
Annals of family medicine. 6(1)
PURPOSE The patient-physician relationship is the cornerstone of health care service delivery. The objectives of this study were to assess the contribution of relationship commitment along with trust to patient-physician relationships and to evaluate