Výsledky vyhledávání - "Jacky Sigfried Beatrix Sumarauw"

IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT: THE EFFECT ON PATIENT SAFETY CULTURE, SERVICE QUALITY, AND ITS IMPACT ON PATIENT SATISFACTION AND PRIVATE HOSPITAL PERFORMANCE IN MANADO CITY

Autor: Paulus Kindangen, Hendra N. Tawas, Jessy Jousina Pondaag, Jacky Sigfried Beatrix Sumarauw

Publikováno v: Archives of Business Research. 9:44-58

The purpose of this research is to determine the effect of implementation of Total Quality Management (TQM) on patient safety culture, service quality, patient satisfaction, and hospital performance. This research conducted in private hospitals in Ma

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::072fb933270c85d8f108a2b1366d1b51
https://doi.org/10.14738/abr.97.9847

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