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pro vyhledávání: '"J. Ricky Fergurson"'
Publikováno v:
Journal of Business-to-Business Marketing. 29:247-269
Publikováno v:
Journal of Marketing Education. 44:217-234
The sudden transition to online course delivery necessitated by the COVID-19 pandemic led to a significant service interruption in the academic lives of college students. Some challenges posed were immediately present such as to how to deliver course
Publikováno v:
Journal of Consumer Marketing. 38:652-663
Purpose This paper aims to examine how modern, digital era customers in a business-to-consumer (B2C) setting prioritize salesperson-customer orientation attributes when evaluating their expectations regarding interactions with salespeople, as well as
The paradox of diminishing returns: Measurement and metrics for valuation of B2C sales professionals
Autor:
J. Ricky Fergurson
Publikováno v:
Journal of Marketing Channels. 26:141-146
The realization of channel multiplicity is increasingly present in retail exchanges. Retailers understand that consumers may seek information in one channel and complete their purchases in another ...
Publikováno v:
Developments in Marketing Science: Proceedings of the Academy of Marketing Science ISBN: 9783030898823
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::4c2946c26cee82565f783cba522c82e8
https://doi.org/10.1007/978-3-030-89883-0_29
https://doi.org/10.1007/978-3-030-89883-0_29
Autor:
J. Ricky Fergurson
Publikováno v:
Journal of Marketing Analytics
Autor:
J. Ricky Fergurson
Publikováno v:
Developments in Marketing Science: Proceedings of the Academy of Marketing Science ISBN: 9783319991801
Given the increasing complexity of customer-salesperson relationships, salespeople face unprecedented pressures to acquire, retain, and build enduring customer relationships to enhance the firm’s bottom-line performance. In examining these growing
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::9b6c1fec7f759baea70340952a1b0635
https://doi.org/10.1007/978-3-319-99181-8_98
https://doi.org/10.1007/978-3-319-99181-8_98
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