Zobrazeno 1 - 1
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pro vyhledávání: '"Ivana Karina Hosea"'
Publikováno v:
Jurnal Manajemen dan Wirausaha, Vol 21, Iss 2, Pp 145-153 (2019)
Tough competition has pushed four-star hotels in Surabaya to manage their competitive strategies. One of them is by providing relational benefits to maintain customer commitment and loyalty. This study is to reveal the impact of relationship benefits
Externí odkaz:
https://doaj.org/article/e25492a0d9a1449dab9188a2174db847
