Zobrazeno 1 - 8
of 8
pro vyhledávání: '"Ivan Nedeliak"'
Publikováno v:
Communications, Vol 18, Iss 2, Pp 11-14 (2016)
This article describes the results of research focused on service quality after transportation by railway freight transport. The importance of these services completes the final quality of service and has crucial importance for customers considering
Externí odkaz:
https://doaj.org/article/6a679c95f5f54efcaadb347e3a9b7301
Publikováno v:
Perner’s Contacts, Vol 9, Iss 1 (2014)
Príspevok sa zaoberá podstatou problému hromadnej obsluhy a jej možným kapacitným plánovaním s využitím jednotlivých dimenzií kapacít. Obsahuje monitorovanie hlavných zaužívaných všeobecne platných ukazovateľov efektívnosti a stu
Externí odkaz:
https://doaj.org/article/009738ce5bc1471aa0e0910a09eac9b3
Autor:
Jana Sekulová, Ivan Nedeliak
Publikováno v:
Perner’s Contacts, Vol 8, Iss 4 (2013)
The contribution describes in detail the GAP model and its use in railway freight transport. Contribution points on five basic gaps in the quality of transport services, which are provided by railway undertaking. This paper contains the partial resul
Externí odkaz:
https://doaj.org/article/517d454a1cf64aafa6298f44a85d5675
Autor:
Eva Nedeliaková, Ivan Nedeliak
Publikováno v:
Perner’s Contacts, Vol 8, Iss 3 (2013)
Príspevok sa zaoberá monitorovaním kvality verejnej hromadnej dopravy. Definuje model monitorovania so zohľadnením možností objektivizácie. Uvádza algoritmus hodnotenia kvality služieb, ktorý je unifikovaný a využiteľný v podmienkach v
Externí odkaz:
https://doaj.org/article/385bcd75106e44d492c3b9371241f106
Publikováno v:
Procedia Engineering. 134:40-47
The safety of level crossings represents current worldwide issue. Research team from The University of Žilina in the Slovak Republic during the cooperation with experts from railway undertakings dealt with this topic through creating new methodology
Publikováno v:
Procedia Economics and Finance. 34:180-186
This article describes the results of new research focused on service quality for application within the framework of railway freight transport. The importance of dynamic models as a new trend in quality management has a crucial impact on customers c
Publikováno v:
Transport and Communications. 1:10-14
Publikováno v:
Procedia - Social and Behavioral Sciences. :320-329
The goal of contribution is characterize methodics of identification level of services quality, which is a result from extensive researches being solved at Department of Railway transport, University of Žilina. The first part of the methodics is cha