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Publikováno v:
Quality of Experience Engineering for Customer Added Value Services
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::3f58c5a96d4b0d332bf33a9a7d4d2c48
https://doi.org/10.1002/9781118984352.ch6
https://doi.org/10.1002/9781118984352.ch6
Publikováno v:
Quality of Experience Engineering for Customer Added Value Services; 2014, p93-118, 26p
The main objective of the book is to present state-of-the-art research results and experience reports in the area of quality monitoring for customer experience management, addressing topics which are currently important, such as service-aware future
