Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Ishmael Ofoli Christian"'
Publikováno v:
African Journal of Economic and Management Studies. 12:321-335
PurposeDrawing on customer value theory and the demanding nature of today's customers, this paper examines the moderating effects of competition, as perceived by customers, on the nexus between customer value anticipation (CVA), satisfaction and loya
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::11a9cf7b7286384a030fc48503ddf0bd
https://doi.org/10.1108/ajems-09-2020-0443
https://doi.org/10.1108/ajems-09-2020-0443
Publikováno v:
Customer Service Management in Africa ISBN: 9780429031342
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::1209b89027b93dd2189e3ca94108b5dc
https://doi.org/10.4324/9780429031342-20
https://doi.org/10.4324/9780429031342-20
