Does employee management influence the continued use of telework after the COVID-19 pandemic?

Autor: Inés González-González, María Pilar Martínez-Ruiz, José Antonio Clemente-Almendros

Publikováno v: Small Business International Review, Vol 6, Iss 2, p e537 (2022)

This paper analyses the intention of Spanish companies to continue using telework after the end of the COVID-19 pandemic. With this aim, we consider the influence that the management of several variables related to one of the key stakeholders, employ

Externí odkaz: https://doaj.org/article/5f61f5d0d5ab493e898fca151650dc9e

Female Micro-Entrepreneurs and Social Networks: Diagnostic Analysis of the Influence of Social-Media Marketing Strategies on Brand Financial Performance

Autor: Ana Isabel Jiménez-Zarco, Jose Antonio Clemente-Almendros, Inés González-González, Jorge Aracil-Jordà

Publikováno v: Frontiers in Psychology, Vol 12 (2021)

The business world is facing a very complicated situation due to the COVID-19 pandemic. Small- and medium-sized companies (SMEs)—both in Spain and at the global level—are seeing their survival jeopardized by a fall in revenues. This scenario is a

Externí odkaz: https://doaj.org/article/a624062ad2ec4b1a8daf702369220973

The telework performance dilemma: exploring the role of trust, social isolation and fatigue

Autor: Pilar Ficapal-Cusí, Joan Torrent-Sellens, Pedro Palos-Sanchez, Inés González-González

Publikováno v: International Journal of Manpower.

PurposeDue to the crisis originated by the COVID-19 pandemic, an important number of workers have been incorporating the telework modality. In this context, the distance from the workplace generates new dilemmas for work performance. In the paper the

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::4038e4b2be68d8a570f6f137d35637de
https://doi.org/10.1108/ijm-08-2022-0363

KPI for students satisfaction measurement as an indicator of university management

Autor: Inés González-González, Alicia Izquierdo-Yusta, Carmen M. Gómez-Cantó, Ana Isabel Jiménez-Zarco

Publikováno v: Journal of Management and Business Education, Vol 3, Iss 2, Pp 108-128 (2020)

Currently universities need to be competitive. The current environment forces universities to design strategies where the student becomes the center of their activity. Elements such as student satisfaction become key performance indicators of the str

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::9fe06fda90380f1f7d8d940038e93051
https://www.nitoku.com/@journal.mbe/jmbe20200008_Alicia_KPI

Determinantes da experiência do cliente com serviços eletrônicos: o caso das universidades online

Autor: Alicia Izquierdo-Yusta, María Pilar Martínez-Ruiz, Inés González-González, Ana Isabel Jiménez-Zarco

Publikováno v: Revista Brasileira de Gestão de Negócios, Volume: 23, Issue: 1, Pages: 1-20, Published: 26 APR 2021
Re-Unir. Archivo Institucional de la Universidad Internacional de La Rioja
instname
Review of Business Management; Vol. 23 No. 1 (2021); 1-20
RBGN Revista Brasileira de Gestão de Negócios; Vol. 23 Núm. 1 (2021); 1-20
RBGN-Revista Brasileira de Gestão de Negócios; v. 23 n. 1 (2021); 1-20
Revista Brasileira de Gestão de Negócios
Fundação Escola de Comércio Álvares Penteado (FECAP)
instacron:FECAP

Purpose – The study analyzes the key drivers of consumer experience in e-services, with the particular goal of defining and quantifying the influence of website quality and university brand assessments on the experience of consumers who are student

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::0183eacc10395177095b6e6e80e594dd
http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1806-48922021000100001&lng=en&tlng=en