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pro vyhledávání: '"Ilfia Shahirah"'
Autor:
Megawati Simanjuntak, Ilfia Shahirah
Publikováno v:
Gadjah Mada International Journal of Business, Vol 26, Iss 2 (2024)
Complaint behavior is a response to consumer dissatisfaction after using goods or services. This study aimed to examine the effect of ethnicity and people’s generations on consumer complaint behavior in Indonesia. The variables used were complaint
Externí odkaz:
https://doaj.org/article/58fbc274c8f14e9daacca09d64beb913
