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The impact of service quality provided by health-care centers and physicians on patient satisfaction
Autor:
Roy Rillera, Marzo, Sudip, Bhattacharya, Noorhaida Binti, Ujang, Thein Win, Naing, Anita Ting, Huong Fei, Cheong Kah, Chun, Cheryl Pock, Xue Ting, Pavithra A/P, Rajah, Kavitra A/P, Shanmuganathan
Publikováno v:
Journal of Education and Health Promotion
BACKGROUND: Patient satisfaction is a comprehensive measurement of patients' happiness with the level of health care delivered to them both inside and outside the physician's office. It is commonly used as an indicator to assess the health-care quali
Autor:
Marzo RR; Department of Community Medicine, Faculty of Medicine, Asia Metropolitan University, Johor, Malaysia., Bhattacharya S; Department of Community Medicine, Himalayan Institute of Medical Sciences, Dehradun, Uttarakhand, India., Ujang NB; Department of Health, Johor, Malaysia., Naing TW; Department of Community Medicine, Faculty of Medicine, Asia Metropolitan University, Johor, Malaysia., Huong Fei AT; Muar District Health Office, Johor, Malaysia., Chun CK; Muar District Health Office, Johor, Malaysia., Xue Ting CP; Muar District Health Office, Johor, Malaysia., Rajah PA; Muar District Health Office, Johor, Malaysia., Shanmuganathan KA; Muar District Health Office, Johor, Malaysia.
Publikováno v:
Journal of education and health promotion [J Educ Health Promot] 2021 May 20; Vol. 10, pp. 160. Date of Electronic Publication: 2021 May 20 (Print Publication: 2021).