Designing a satisfaction model for service re-creation with an emphasis on brand loyalty in the banking industry: A case study of the Bank of Agriculture.

Autor: Hossein Lotfi Ashtiani, Seyed Mohammad, Jalali, Seyed Mehdi, Tabrizian, Beita

Publikováno v: International Journal of Nonlinear Analysis & Applications; Nov2024, Vol. 15 Issue 11, p345-363, 19p