Applying lean in health and social care services : improving quality and the patient experience at NHS Highland / by Cameron Stark and Gavin Hookway. [electronic resource]

Autor: Stark, Cameron, author

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Improving wait time from referral to opiate replacement therapy in a drug recovery service.

Autor: Beattie M; Department of Nursing, University of the Highlands and Islands, Inverness, Scotland., Hookway G; Kaizen Promotion Office (KPO), NHS Highland, Inverness, Scotland., Perera M; Mental Health, LD and Drug and Alcohol Recovery Services, NHS Highland, Inverness, Scotland., Calder S; Drug and Alcohol Recovery Services, NHS Highland, Inverness, Scotland., Hunter-Rowe C; Highland Alcohol and Drugs Partnership, NHS Highland, Inverness, Scotland., van Woerden H; Public Health Department, NHS Highland, Inverness, Scotland.; School of Health, University of the Highlands and Islands, Inverness, Scotland.

Publikováno v: BMJ open quality [BMJ Open Qual] 2018 Jul 06; Vol. 7 (3), pp. e000295. Date of Electronic Publication: 2018 Jul 06 (Print Publication: 2018).