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Data Management and Data Analytics are of huge importance to Business Process Outsourcing Providers in Customer Relationship Management (CRM) in order to offer tailor-made CRM Solutions to their business clients during presales, sales and aftersales.
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______1687::8380f03ab45c5a2ead2be338af8a379f
https://hdl.handle.net/10419/157377
https://hdl.handle.net/10419/157377
Publikováno v:
Vietnam Journal of Computer Science (World Scientific); Feb2019, Vol. 6 Issue 1, p3-16, 14p
