Zobrazeno 1 - 10
of 13
pro vyhledávání: '"Ho-Yan Kwan"'
Publikováno v:
Applied Sciences, Vol 12, Iss 11, p 5600 (2022)
Advances in digital interactive technologies have created a range of innovative products and services for the well-being of society. Extended Reality (XR) technology has shown enormous potential in the educational, commercial, and medical fields. Con
Externí odkaz:
https://doaj.org/article/5ac0e54959b34056849a6b1293f4638b
Publikováno v:
Scientific Programming. 2022:1-7
With computer technology rapidly growing in recent years, there is a significant trend that virtual reality technologies turn into the public. The paper found that VR has a high potential to improve reading efficiency. The research discussed various
Publikováno v:
International Journal of Contemporary Hospitality Management. 34:482-508
Purpose By extending the expectancy-disconfirmation theory and integrating the elaboration likelihood model, this study aims to explore the reference effects (i.e. disconfirmation and self-identity) and customer engagement that affect customer experi
Publikováno v:
2022 IEEE Conference on Virtual Reality and 3D User Interfaces Abstracts and Workshops (VRW).
Publikováno v:
Journal of Consumer Marketing. 33:245-256
Purpose This paper aims to investigate the impact of brand equity on Chinese consumers’ affective attitudes toward luxury brands and their behavioral intentions by applying the cognitive-affective model. The interaction effect between face saving a
Publikováno v:
Journal of International Consumer Marketing. 28:77-91
Customer satisfaction has been regarded as a key antecedent to positive future consumption behavior; however, studies on the relationship between satisfaction and personal well-being in the cultural context are scarce. To fill the research gap, a fie
Publikováno v:
Marketing at the Confluence between Entertainment and Analytics ISBN: 9783319473307
Based on the expectancy-disconfirmation theory, the linkage between disconfirmation and satisfaction has been discussed for decades. Customer engagement has emerged as significant research area due to its role in enhancing competitive corporate advan
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::6c557b3408738a398cb3cadb6806fa3e
https://doi.org/10.1007/978-3-319-47331-4_99
https://doi.org/10.1007/978-3-319-47331-4_99
Publikováno v:
International Journal of Hospitality Management. 43:87-97
A conceptual model is proposed to account for how customers’ attributions of the cause of a service failure, their perceptions of a firm's social responsibility and their prior expectations can influence post-recovery satisfaction through the media
Publikováno v:
Tourism Management. 36:293-303
The ability to manage customer relationships successfully provides tourism organizations with an opportunity to increase their value proposition and obtain competitive advantage. However, no study has attempted to investigate the role of new service