Zobrazeno 1 - 8
of 8
pro vyhledávání: '"High-end hotel"'
Autor:
Fabio Gaspani
Publikováno v:
Employee Relations: The International Journal. 44:913-925
PurposeIn line with the escapist dimension of hospitality settings, the article investigates how the front office staff of high-end hotels deal with clients' secret sexual encounters.Design/methodology/approachThe article draws on data collected thro
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::d276ee168e891acc2f0cb57b4d814ebe
https://doi.org/10.1108/er-12-2020-0535
https://doi.org/10.1108/er-12-2020-0535
Autor:
Fabio Gaspani
Publikováno v:
STUDI ORGANIZZATIVI. :36-60
Focalizzandosi sul segmento elevato del settore alberghiero, l'articolo indaga le dimensioni della complessità e della discrezionalità nei processi lavorativi che interessano gli addetti al ricevimento del reparto front office. Tali aspetti vengono
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::c00a7e0b4d498d41db63ef38a39a9a3d
https://doi.org/10.3280/so2020-002002
https://doi.org/10.3280/so2020-002002
Autor:
Fabio Gaspani
The article investigates the relationship between guest-centred service in high-end hotels and client misbehaviour toward front-line workers. It explores how the features of the service create both the conditions under which guest misbehaviour can fl
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::bd3fdf43eaaae3f3f71dbe1b5e827569
http://hdl.handle.net/10281/375429
http://hdl.handle.net/10281/375429
Autor:
Gaspani, F
This article focuses on the high-end hotel industry and explores how online reputations on review platforms are forged in service contexts through the interactive dynamics between front-line workers and guests. It combines data collected during a par
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______1299::496f6e1f452275060bc7e908af8467bb
http://hdl.handle.net/10281/375431
http://hdl.handle.net/10281/375431
Publikováno v:
Sustainability, Vol 11, Iss 19, p 5372 (2019)
Eskerod, P, Hollensen, S, Morales-Contreras, M F & Arteaga-Ortiz, J 2019, ' Drivers for Pursuing Sustainability through IoT Technology within High-End Hotels : An Exploratory Study ', Sustainability, vol. 11, no. 19, 5372 . https://doi.org/10.3390/su11195372
Sustainability
Volume 11
Issue 19
Eskerod, P, Hollensen, S, Morales-Contreras, M F & Arteaga-Ortiz, J 2019, ' Drivers for Pursuing Sustainability through IoT Technology within High-End Hotels : An Exploratory Study ', Sustainability, vol. 11, no. 19, 5372 . https://doi.org/10.3390/su11195372
Sustainability
Volume 11
Issue 19
A growing hotel sector makes a significant environmental footprint. Due to a contemporary focus on climate change and high competition within tourism, enhancing sustainability through energy savings is a priority for many hotels. Through technologica
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::912b0027d9233c456e0d0a1723d472f0
https://www.mdpi.com/2071-1050/11/19/5372
https://www.mdpi.com/2071-1050/11/19/5372
Autor:
Zhang, Xi
Publikováno v:
International Conference on Advances in Business and Law (ICABL); Vol. 3 No. 1 (2019): 3rd International Conference on Advances in Business and Law (ICABL-2019); 68-75
The tourism and hospitality industry was always an essential component sector in the world's economy, they all have a mutual benefit for each other and cannot be separated. Macau is a tourism city which means that it must have a stable hospitality in
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=d00d46eeb74f::157fd3b849436100ce988f59bd71a854
https://publications.ud.ac.ae/index.php/ICABML-CP/article/view/404
https://publications.ud.ac.ae/index.php/ICABML-CP/article/view/404
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