Zobrazeno 1 - 8
of 8
pro vyhledávání: '"Helene Pfeil"'
Budget literacy is defined as'the ability to read, decipher, and understand public budgets to enable and enhance meaningful citizen participation in the budget process'. It is comprised of two main parts - (i) a technical understanding of public budg
Budget literacy is defined as 'the ability to read, decipher, and understand public budgets to enable and enhance meaningful citizen participation in the budget process'. It is comprised of two main parts - (i) a technical understanding of public bud
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e9cb68992e51a8d3c2f4e5dafffa342c
https://hdl.handle.net/10986/26956
https://hdl.handle.net/10986/26956
This report presents the results of an online survey administered in six southeastern European countries: Albania, Bosnia and Herzegovina, Kosovo, Macedonia, Montenegro and Serbia. The survey was aimed at gathering insights related to the operations
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d838d7afca3b3d6a1fde868caa3185ab
https://doi.org/10.1596/27484
https://doi.org/10.1596/27484
Countries across the globe are establishing new and improving existing citizen service centers (CSCs) to better serve their citizens. This note provides an overview of recent developmentsimpacting CSC operations as well as a CSC design guide meant to
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::7642d4cb444a2c3b8283c89f5c4eab0d
https://doi.org/10.1596/27485
https://doi.org/10.1596/27485
Autor:
John Muratha Kinuthia, Sanjay Agarwal, Saki Kumagai, Rachel Sohn Firestone, Helene Pfeil, Berenike Laura Schott, Kimberly D. Johns, Annette Omollo
This case study analyzes the Huduma Kenya program, under which the Government of Kenya is advancing citizen-centered public service delivery through a variety of channels, including deploying digital technology and establishing citizen service center
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b551cd8367f4e1cdfb4509d74f4a3bb2
https://doi.org/10.1596/27482
https://doi.org/10.1596/27482
This case study analyzes the development of one-stop shops in the Socialist Republic of Vietnam, from inception of the first one in Ho Chi Minh City in 1995 through the full roll out of this model of integrated service delivery across the country, be
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::609f693d9999b2a1332ae5479052d583
https://doi.org/10.1596/27487
https://doi.org/10.1596/27487
This note provides practical advice on how to adopt a human rights-based assessment for the design, strategy, and implementation of service delivery by citizen service centers. Designed for World Bank teams conducting preliminary assessments, the too
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::1ad956a3b4e665b268bf83e225f0f59b
https://doi.org/10.1596/27486
https://doi.org/10.1596/27486
Ova studija slucaja pruža pregled Gradskog uslužnog centra u Pancevu (GUC) koji, od uspostavljanja 2009. godine, pruža citav niz opstinskih usluga građanima pod istim krovom. Studija istražuje mere koje je opstinski tim uveo kako bi garantovao j
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::11c38ad0891e2a703bf5ee147ae032b5
https://doi.org/10.1596/27483
https://doi.org/10.1596/27483