Zobrazeno 1 - 1
of 1
pro vyhledávání: '"Hazem Tabaa"'
Autor:
Ingy Shafei, Hazem Tabaa
Publikováno v:
EuroMed Journal of Business. 11:347-361
Purpose This research works toward identifying the service quality constructs for the telecommunication industry, the extent they affect customer satisfaction, the perceived switching costs and their significance to the customer. The purpose of this
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::839648fe6cf5facd3d3e9c5980a739a8
https://doi.org/10.1108/emjb-07-2015-0034
https://doi.org/10.1108/emjb-07-2015-0034
