How AI encourages consumers to share their secrets? The role of anthropomorphism, personalisation, and privacy concerns and avenues for future research

Autor: Bianca Kronemann, Hatice Kizgin, Nripendra Rana, Yogesh K. Dwivedi

Publikováno v: Spanish Journal of Marketing-ESIC, Vol 27, Iss 1, Pp 2-19 (2023)

Purpose – This paper aims to explore the overall research question “How can artificial intelligence (AI) influence consumer information disclosure?”. It considers how anthropomorphism of AI, personalisation and privacy concerns influence consum

Externí odkaz: https://doaj.org/article/4e6726f89a4c4fc8a625caf7a2bda798

A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective

Autor: Rajat Kumar Behera, Pradip Kumar Bala, Nripendra P. Rana, Hatice Kizgin

Publikováno v: Information systems frontiers, 24, 2027-2051. Springer
Information Systems Frontiers

A platform is a business model that allows business-to-business (B2B) participants to connect, interacts, create and exchange value. B2B exploits social media for brand building and branding is vulnerable to attacks, which leads to a brand crisis. B2

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e429c7dcaf9cb93ad88db3a45be16bbd
https://doi.org/10.1007/s10796-021-10231-8

The impact of online vs. offline acculturation on purchase intentions: A multigroup analysis of the role of education

Autor: Hatice Kizgin, Ahmad Jamal, Nripendra P. Rana, Yogesh K. Dwivedi

Publikováno v: Journal of Business Research. 130:724-735

The aim of this research is to determine the extent of online and offline acculturation preferences affecting purchase intentions within a minority ethnic community. This study investigates the role of social media as an agent in terms of how it infl

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::deb200911c80dacef522be4ed821065a
https://doi.org/10.1016/j.jbusres.2020.05.011

Consumer Mobile Shopping Acceptance Predictors and Linkages: A Systematic Review and Weight Analysis

Autor: Nripendra P. Rana, Kuttimani Tamilmani, Hatice Kizgin, Yogesh K. Dwivedi

Publikováno v: Responsible Design, Implementation and Use of Information and Communication Technology
Lecture Notes in Computer Science
19th Conference on e-Business, e-Services and e-Society (I3E)
19th Conference on e-Business, e-Services and e-Society (I3E), Apr 2020, Skukuza, South Africa. pp.161-175, ⟨10.1007/978-3-030-44999-5_14⟩
Lecture Notes in Computer Science ISBN: 9783030449988
I3E (1)

Part 3: eBusiness; International audience; Mobile phones have become an integral part of human lives with majority of people using them to access product and services for their day-to-day needs. However, mobile shopping adoption across the globe is n

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::63b03d04175c55097fb3c5fe3203550e
http://europepmc.org/articles/PMC7134319

Harnessing the Potential of Artificial Intelligence to Foster Citizens’ Satisfaction: An empirical study on India

Autor: Sheshadri Chatterjee, Hatice Kizgin, Sangeeta Khorana

Publikováno v: Government information quarterly, 39(4):101621. Elsevier

Governments are increasingly employing artificial intelligence (AI) enabled services though this is still a relatively new concept that is in nascent stages of implementation. Despite growing emphasis by governments on employing AI-enabled services,

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::dc22d51fc9b57828037c1a9a7aec4045
https://doi.org/10.1016/j.giq.2021.101621