Zobrazeno 1 - 10
of 28
pro vyhledávání: '"Hana Sysalova"'
Publikováno v:
Journal of Service Management, 2016, Vol. 27, Issue 2, pp. 63-90.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JOSM-06-2015-0193
Publikováno v:
Journal of Service Management. 27:63-90
Purpose – While the links between customer word-of-mouth and desirable organizational outcomes have been widely studied, the possibility that customers might routinely exaggerate their consumption experience stories has been neglected. The paper ai
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::294d27cdb0812ae8a964b40da3e9e1bd
https://doi.org/10.1108/josm-06-2015-0193
https://doi.org/10.1108/josm-06-2015-0193
Autor:
Machery, Edouard, Olivola, Christopher Y., Cheon, Hyundeuk, Kurniawan, Irma T., Mauro, Carlos, Struchiner, Noel, Susianto, Harry
Publikováno v:
Cognitive Science; May2023, Vol. 47 Issue 5, p1-29, 29p
Publikováno v:
Daily Mail. 10/21/2009, p60. 1p.
Autor:
Olivola, Christopher Y.1,2 (AUTHOR) olivola@cmu.edu, Kim, Yeonjeong3 (AUTHOR), Merzel, Avraham4 (AUTHOR), Kareev, Yaakov4,5 (AUTHOR), Avrahami, Judith4,5 (AUTHOR), Ritov, Ilana4,5 (AUTHOR)
Publikováno v:
Journal of Behavioral Decision Making. Jan2020, Vol. 33 Issue 1, p93-118. 26p. 3 Charts, 4 Graphs.
Autor:
ARON, DAVID1 daron@dom.edu
Publikováno v:
Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2016, Vol. 29, p119-129. 11p.
Publikováno v:
Daily Mail. 10/19/2009, p51. 1p.
Publikováno v:
Daily Mail. 10/16/2009, p71. 1p.
Publikováno v:
Journal of Service Management; 2016, Vol. 27 Issue 2, p63-90, 28p
Autor:
Ke Zhang, Eubanks, Dawn L., Frumkin, Lara A., Saikayasit, Rose, Stedmon, Alex W., Lawson, Glyn
Publikováno v:
2013 10th IEEE International Conference & Workshops on Automatic Face & Gesture Recognition (FG); 2013, p1-8, 8p