How Does User’s Learning Style Impact the Effectiveness of Online Customer Service?

Autor: Hafid Agourram, Hasna Agourram

Publikováno v: European Scientific Journal ESJ. 14

National culture determines the shared learning style of its people. In a particular culture, people may learn best when content is made of videos, graphs, pictures, charts. In another culture they learn better by talking, discussing and chatting. In

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::1b79b20a1930d6ea063138d56cc1847c
https://doi.org/10.19044/esj.2018.v14n34p170

The impact of national culture on the meaning of information system success at the user level

Autor: Hafid Agourram, John Ingham

Publikováno v: Journal of Enterprise Information Management. 20:641-656

PurposeThe purpose of this paper is to understand how people from different national cultures; France, Canada and Germany, define and perceive information systems success.Design/methodology/approachThis is exploratory research that used a grounded th

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::d9541bcb0b8c0547b736324d27ecad9f
https://doi.org/10.1108/17410390710830709

Defining information systems success in Canada

Autor: Hafid Agourram, Bill Robson

Publikováno v: Information Management & Computer Security. 14:300-311

Purpose – The aim of this research is to focus on information system success (IS success) in a multi‐cultural environment. The main objective of this paper is to explore how IS success is defined and perceived by people in Canadian national cultu

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::c824bc84700dacb6ba03604d708fbb5d
https://doi.org/10.1108/09685220610690781

Succeeding the Implementation of E-Learning Systems in a Multicultural Environment

Autor: Hafid Agourram, Bill Robson, Amine NehariTalet

Publikováno v: The International Journal of Learning: Annual Review. 13:89-96

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::ff7d18b3241ef420cdc7f8e2cee9989f
https://doi.org/10.18848/1447-9494/cgp/v13i03/44763

Culture specific and cross-culturally generalizable implicit leadership theories

Autor: Marilia Ferreira Dela Coleta, Francisco Leguizamón, Sarah Falkus, Guiseppe Audia, Jian Zhou, Cecilia McMillen, Peter Cosgriff, Ping Ping Fu, Julian Andrews, Alexandre Kurc, Marie Vondrysova, Mahmoud A. Elgamal, Barbara Gorsler, Colombia Salon De Bustamante, Markus Dickson, Andrea Keller, Li Ji, Klas Brenk, Majken Schultz, Erna Szabo, Marc Deneire, Zuoqiu Yin, Elena Ibrieva, Fred Luthans, Adebowale Akande, Marina Holzer, Maria Eugenia Arias, Boris Rakitsky, Pavakanum Ubolwanna, Revaz Jorbenadse, Sylvana Trimi, Sang M. Lee, Norma Binti Mansor, Mary A. Keating, Jürgen Weibler, Anne S. Tsui, Zakaria Ismail, Kye Chung Song, Felix C. Brodbeck, Alejandro Blacutt, Peter W. Dorfman, Sandy Chau, Rabi S. Bhagat, Christopher Leeds, Sandra Martinez, Carlos Altschul, S. Antonio Ruiz-Quintanilla, Ram N. Aditya, Paul L. Koopman, Majhoub Sahaba, Fuh Yeong Kuan, Jon P. Howell, Neal M. Ashkanasy, Moudi Al-Homoud, Gerhard Reber, Edvard Konrad, Gemma Donnelly-Cox, Robert J. House, Nik Rahiman Nik Yakob, Matthias Kipping, Amir Rozen, Christopher P. Earley, Jay S. Kim, Mansour Javidan, Babajide Samuel Adetoun, Camilla Sigfrids, Dimitrios Bourantas, Jeremiah O’Connell, Hayat Kabasakal, Jyuji Misumi, Yongkang Yang, Ali Dastmalchian, Frans Marti Hartanto, Bolanle Elizabeth Akande, Richard H. G. Field, Marius W. Van Wyk, Phyllisis M. Ngin, Michael Martin, Jean Lobell, Gillian Martin, Muzaffer Bodur, Mark Fearing, Paul J. Hanges, Nikolai Rogovsky, Domenico Bodega, Martin Lindell, Marie-Françoise Lacassagne, Jagdeep S. Chhokar, Kuen Yung Jone, Mirian Sofyan Arif, Rolf Wunderer, Michio Yoshida, Helena Bendova, Daniel A. Sauers, Zuqi Shi, Joydeep Roy-Bhattacharya, Vipin Gupta, Aly Messallam, Argio Sabadin, David Beveridge, Miriam Erez, T. K. Peng, Jeffrey C. Kennedy, Deanne N. Den Hartog, Nancy Papalexandris, Markus Hauser, Albert C. Y. Teo, José Prieto, Jimmy Chiu, Jerzy Maczynski, Ikhlas A. Abdalla, Jette Schramm-Nielsen, Enrique Ogliastri, Jiming Bao, Celeste P.M. Wilderom, Giorgi Kipiani, Mikhail V. Gratchev, Philippe Castel, Ingalill Holmberg, Michael Hoppe, Jose Augusto Dela Coleta, Hafid Agourram, Jorge Correia Jesuino, Arben Asllani, Chieh Chen Chang, Henk Thierry, Jann Hidayat Tjakranegara, Simon Booth, Rongxian Wu, Maria Marta Preziosa, Michael Frese, Carmen Santana-Melgoza, Emiko Misumi, Carol Fimmen, Slawomir Jarmuz, Celia Gutiérrez, Frenda K.K. Cheung, Staffan Åkerblom, Dale Everton Carl, Eden Alvarez-Backus, Gyula Bakacsi, Annie E. Booysen, John Ickis, Geoffrey Jones

Publikováno v: The Leadership Quarterly. 10:219-256

This study focuses on culturally endorsed implicit theories of leadership (CLTs). Although cross-cultural research emphasizes that different cultural groups likely have different conceptions of what leadership should entail, a controversial position

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::f3cb8bc9a228b23c7f43c02d46a0fdfd
https://doi.org/10.1016/s1048-9843(99)00018-1