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pro vyhledávání: '"Guzman, Maria Gabriela Serrano"'
Autor:
Melo, Isotilia Costa, Junior, Paulo Nocera Alves, Perico, Ana Elisa, Guzman, Maria Gabriela Serrano, Rebelatto, Daisy Aparecida do Nascimento
Publikováno v:
Benchmarking: An International Journal, 2018, Vol. 25, Issue 2, pp. 713-742.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/BIJ-11-2016-0175
