Zobrazeno 1 - 1
of 1
pro vyhledávání: '"Gusti Ayu Made Hanny Dian Savitri"'
Publikováno v:
Jurnal Kawistara, Vol 14, Iss 2, Pp 165-185 (2024)
This study aims to enhance the existing literature on the integration of Servqual and Kano concepts by providing a comprehensive justification for recommending improvement actions to service attributes. By utilizing a theoretical service model that c
Externí odkaz:
https://doaj.org/article/162975d9d2d24fa59993314ec49b83d8
