Towards Customer Outcome Management in Smart Manufacturing

Autor: Grefen, Paul W.P.J., Vanderfeesten, Irene T.P., Wilbik, Anna M., Comuzzi, Marco, Ludwig, Heiko, Serral, Estefania, Kuitems, Frank, Blanken, Menno, Pietrasik, Marcin

Publikováno v: Machines, 11(6):636. Multidisciplinary Digital Publishing Institute (MDPI)

The outcome economy is a relatively new economic and business paradigm that promotes focusing on the effects that the use of provided products and services create for customers in their markets, rather than focusing on these products or services them

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=narcis______::257063662d408307f5e7e36a06ca143a
https://research.tue.nl/nl/publications/5cd7fd31-e437-4079-8c1b-c2717d1ffd1a

Identification of Service Platform Requirements from Value Propositions

Autor: Adali, Onat Ege, Ozkan, Baris, Türetken, Oktay, Grefen, Paul W.P.J., Camarinha-Matos, Luis M., Boucher, Xavier, Afsarmanesh, Hamideh

Publikováno v: IFIP Advances in Information and Communication Technology ISBN: 9783030859688
PRO-VE
IFIP Advances in Information and Communication Technology
22nd IFIP WG 5.5 Working Conference on VIRTUAL ENTERPRISES, PRO-VE 2021
22nd IFIP WG 5.5 Working Conference on VIRTUAL ENTERPRISES, PRO-VE 2021, Nov 2021, Saint-Etienne, France. 12p, ⟨10.1007/978-3-030-85969-5_28⟩
Smart and Sustainable Collaborative Networks 4.0: 22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021, Saint-Étienne, France, November 22–24, 2021, Proceedings, 311-322
STARTPAGE=311;ENDPAGE=322;TITLE=Smart and Sustainable Collaborative Networks 4.0

International audience; Digital service platforms are the facilitators of value co-creation within service ecosystems. They are instrumental in the design of compelling value propositions.Despite the substantial amount of contributions for the concep

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::5dc2efa15fc90a8fe378081c4ef7956a
http://www.scopus.com/inward/record.url?scp=85120533268&partnerID=8YFLogxK

Resource Optimization in Business Processes

Autor: Peters, Sander P.F., Dijkman, Remco M., Grefen, Paul W.P.J.

Publikováno v: Proceedings-2021 IEEE 25th International Enterprise Distributed Object Computing Conference, EDOC 2021, 104-113
STARTPAGE=104;ENDPAGE=113;TITLE=Proceedings-2021 IEEE 25th International Enterprise Distributed Object Computing Conference, EDOC 2021

Traditionally, the optimal resource allocation in a business process is determined by manually exploring a number of options, but whether this leads to the optimal solution is questionable; it is possible that an unexplored option produces even bette

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::b39e6df1b2f84e36c57134c0d2ef16db
https://doi.org/10.1109/edoc52215.2021.00021

Evaluating the Design of Service-Dominant Business Models: A Qualitative Method

Autor: Gilsing, Rick, Turetken, O., Özkan, Baris, Grefen, Paul W.P.J., Adali, Onat Ege, Wilbik, Anna, Berkers, Frank

Publikováno v: Pacific Asia Journal of the Association for Information Systems, 13(1), 36-70. Association for Information Systems

Background: Driven by factors such as digitization and rapid technological change, many contemporary organizations adopt a service orientation to sustain competitiveness and to improve their value propositions to customers. In doing so, organizations

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=narcis______::9bd7210586a90905db2638285b7b8c55
https://cris.maastrichtuniversity.nl/en/publications/c6601800-7f46-4cd3-982c-f6da4fcffbad

Deriving Collaborative Business Model Design Requirements from a Digital Platform Business Strategy

Autor: Berkers, Frank, Türetken, Oktay, Özkan, Baris, Wilbik, Anna, Adali, Onat Ege, Gilsing, Rick, Grefen, Paul W.P.J., Camarinha-Matos, L.M., Afsarmanesh, H., Ortiz, A.

Publikováno v: Boosting Collaborative Networks 4.0: PRO-VE 2020: Boosting Collaborative Networks 4.0, 598, 47-60
Boosting Collaborative Networks 4.0: 21st IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2020, Valencia, Spain, November 23–25, 2020, Proceedings, 47-60
STARTPAGE=47;ENDPAGE=60;TITLE=Boosting Collaborative Networks 4.0
Boosting Collaborative Networks 4.0 ISBN: 9783030624118
PRO-VE

The widespread deployment of digital technologies has resulted in a hyperconnected context for business organizations. Currently many ventures, both start-ups and incumbents, consider engaging in a Digital Platform Business Strategy to create and cap

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::9512c359f619225d0b959409d1344b89
https://research.tue.nl/en/publications/86963d95-f3ef-479b-b11b-0217ce4b4cd2