Zobrazeno 1 - 10
of 18
pro vyhledávání: '"Grant Cairncross"'
Publikováno v:
Cases For Event Management and Event Tourism ISBN: 9781915097347
Event managers lead diverse workforces within timebound, service-oriented settings. These conditions create challenges for event managers in delivering effective leadership. Drawing upon critical reflection as a pedagogical tool, this case study foll
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::db5a9ae8d738154768cdd44538df9299
https://doi.org/10.23912/978-1-915097-34-7-5406
https://doi.org/10.23912/978-1-915097-34-7-5406
Autor:
Jeremy Buultjens, Grant Cairncross
Publikováno v:
Journal of Place Management and Development, 2015, Vol. 8, Issue 1, pp. 69-84.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JPMD-07-2014-0010
Publikováno v:
International Journal of Event and Festival Management. 12:16-35
PurposeManaging special events which utilise volunteer labour presents unique challenges due to the time-bound and infrequent nature of events, coupled with the non-traditional employment contractual basis associated with volunteers. Having committed
Publikováno v:
Tourism Management Perspectives. 40:100887
Events rely extensively upon short-term labour and volunteers, although the training volunteers receive can influence service quality outcomes. Decisions governing the scope of training offered to volunteers are managerial decisions for those occupyi
Autor:
Jeremy Buultjens, Grant Cairncross
Publikováno v:
Journal of Place Management and Development. 8:69-84
Purpose – The purpose of this paper was to examine the direct economic and social benefits accruing from the Birdsville Races. The paper also explores how strategic place marketing has been used to shape the image of the destination, and how this h
Autor:
Rhianna Davies, Grant Cairncross
Publikováno v:
Tourism Culture & Communication. 13:29-42
Greater attention is now being given to the increasing popularity of the Internet as a communication tool, particularly social media and other forms of user-generated content (UGC). Social media websites, representing various forms of UGC, are also s
Autor:
Joshua Hills, Grant Cairncross
Publikováno v:
Journal of Vacation Marketing. 17:249-262
The internet has become a particularly important means for distribution in the tourism industry, leading to the emergence of many global companies operating as online intermediaries. While research has focused on the strategies of these intermediarie
Autor:
Joshua Hills, Grant Cairncross
Publikováno v:
International Journal of Contemporary Hospitality Management. 23:26-43
PurposeThis paper aims to understand the perceptions and practices of small accommodation providers regarding the growing area of user‐generated content (UGC) web sites.Design/methodology/approachA total of eight small hospitality enterprise cases
Publikováno v:
Annals of Leisure Research. 13:476-496
A considerable bulk of literature on service quality in leisure and recreation is set in, and driven by, conceptual frameworks based on commercial transactions. Little research reported in English deals with service quality in popular, public leisure
Autor:
Jeremy Buultjens, Grant Cairncross
Publikováno v:
Journal of Hospitality and Tourism Management. 16:45-54
Formalised enterprise bargaining has been part of the industrial relations framework in Australia since 1991 while formalised individual bargaining was introduced in 1996. Since their introduction formalised collective and individual bargaining have