Zobrazeno 1 - 10
of 80
pro vyhledávání: '"Gerhard Satzger"'
Autor:
Carola Stryja, Gerhard Satzger
Publikováno v:
Journal of Technology Management & Innovation, Vol 13, Iss 1 (2018)
More and more business organizations recognize the relevance of sustainable innovations as driving factor for their corporate strategies, products and processes. But while the concept of sustainability is generally ratified by employees and consumers
Externí odkaz:
https://doaj.org/article/41ec23bddcdf40dea8c4cbd7f2cb5c08
Publikováno v:
Proceedings of the 28th International Conference on Intelligent User Interfaces.
AI advice is becoming increasingly popular, e.g., in investment and medical treatment decisions. As this advice is typically imperfect, decision-makers have to exert discretion as to whether actually follow that advice: they have to "appropriately" r
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::f360a581b9dad5ff73283929347b39d6
https://doi.org/10.1145/3581641.3584066
https://doi.org/10.1145/3581641.3584066
Autor:
Patrick Hemmer, Monika Westphal, Max Schemmer, Sebastian Vetter, Michael Vössing, Gerhard Satzger
Recent work has proposed artificial intelligence (AI) models that can learn to decide whether to make a prediction for an instance of a task or to delegate it to a human by considering both parties' capabilities. In simulations with synthetically gen
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::9ecedc50475f9716567e5aa8f70f7453
http://arxiv.org/abs/2303.09224
http://arxiv.org/abs/2303.09224
Publikováno v:
Electronic Markets
Electronic markets, 32, 503–521
Electronic markets, 32, 503–521
The digital transformation offers new opportunities for organizations to expand their existing service portfolio in order to achieve competitive advantages. A popular way to create new customer value is the offer of analytics-based services (ABS)—s
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::5ad499293ae88b53c5f25c2c623b2e34
https://doi.org/10.1007/s12525-021-00506-y
https://doi.org/10.1007/s12525-021-00506-y
Publikováno v:
Computers in Human Behavior. 144:107714
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b4139025182a90bf24ffcf1849854f07
https://doi.org/10.1016/j.chb.2023.107714
https://doi.org/10.1016/j.chb.2023.107714
Publikováno v:
Journal of Service Management. 32:265-288
PurposeWhile the understanding of customer satisfaction is a key success factor for service enterprises, existing elicitation approaches suffer from several drawbacks such as high manual effort or delayed availability. However, the rise of analytical
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d1faf2d882c94590ddbee361a2073879
https://doi.org/10.1108/josm-06-2019-0173
https://doi.org/10.1108/josm-06-2019-0173
Publikováno v:
The Palgrave Handbook of Service Management ISBN: 9783030918279
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::c241fcc098702a492cd3ae4c4d7551cd
https://doi.org/10.1007/978-3-030-91828-6_46
https://doi.org/10.1007/978-3-030-91828-6_46
Publikováno v:
Information Systems Frontiers, 24 (3), 877–895
The field of artificial intelligence (AI) is advancing quickly, and systems can increasingly perform a multitude of tasks that previously required human intelligence. Information systems can facilitate collaboration between humans and AI systems such
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::6575b73ba9a3a979cc88b2ec96a0928b
Machine learning (ML) models are increasingly being used in application domains that often involve working together with human experts. In this context, it can be advantageous to defer certain instances to a single human expert when they are difficul
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::1a221aea3c55da6a9631f938a7212ee8
Stimulated by an ongoing digital transformation, companies obtain a new source for digital service innovation: The use of personal data has the potential to build deeper customer relationships and to develop individualized services. However, methodol
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::2f02a35ff3e528e0c680b945b952d12b