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Publikováno v:
The TQM Magazine. 11:8-11
The Czech Republic has a long history of product excellence recognizable in such diverse areas as beer, weapons and shoe manufacture. Moreover, many of the ideas regarded as central to contemporary expression of TQM such as empowerment and primacy of
Autor:
Rick L. Edgeman, George Mansfeld
Publikováno v:
Quality Engineering. 11:157-164
This study is one in a series of investigations into quality improvement practices and trends in Europe. In the present piece, historical influences on quality in the Czech Republic are examined. Examples from various business sectors are provided. T