Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Gayani V. Hewagama"'
Publikováno v:
International Journal of Hospitality Management. 81:73-82
This study tests the argument that human resource management in hotels enhances service-recovery performance and job satisfaction through empowering front-line employees to respond to service failures. After an initial phase of qualitative interviewi
Publikováno v:
Sri Lankan Journal of Human Resource Management. 3:19
This study explores the relationship between various predictors of union participation namely; union loyalty, union instrumentality, them and us attitude and workplace collectivism on employees’ willingness to participate in union activities of pub