Cultural memories, discursive gaps, and tourism promotion: A framework for applied research

Autor: Maria Isabel Roque, Sara Rodrigues de Sousa, Maria João Forte, Marcelo Gonçalves Oliveira, Antonia Correia, Maria do Carmo Leal

Publikováno v: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Agência para a Sociedade do Conhecimento (UMIC)-FCT-Sociedade da Informação
instacron:RCAAP
Repositório Científico de Acesso Aberto de Portugal
Repositório Científico de Acesso Aberto de Portugal (RCAAP)

Recent studies about the relation between heritage and tourism have consistently signaled the existence of fractures between the cultural reality of tourism destinations and the cognitive and emotional experience of contemporary visitors. On the othe

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::1f9b060b7739f76cc61c86a577d07c83
http://www.tandfonline.com/doi/full/10.1080/21639159.2017.1360149

House manufacturers' management of customers' requirements : An analysis based on the Gap Model of Service Quality

Autor: Johansson, Rebecka, Johansson, Ida

Syfte: På svenska småhusföretag kan kommunikationsbrister uppstå både internt och externt vilket kan leda till ett resultat som ej överensstämmer med kundens förväntningar. Detta beror på att luckor bildas i kommunikationen och en slags "vi

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::539537d813591a9a1fa6e7c81f3b1286
http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-36018

Using the GAP Model of Service Quality in the FITcentrum Chrudim

Autor: Pecinová, Markéta

Title: Using the GAP Model of Service Quality in the FITcentrum Chrudim. Objectives: The aim of this thesis is to analyze through GAP model the causes of the gaps that exist between the various levels of interaction in the process of providing servic

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::3172f53154fb6802b42250ae4c6093fd
http://www.nusl.cz/ntk/nusl-497965