Zobrazeno 1 - 10
of 30
pro vyhledávání: '"G. Ronald Gilbert"'
Autor:
Mary Ann Von Glinow, G. Ronald Gilbert
Publikováno v:
Cross Cultural Management. 22:356-378
Purpose– The purpose of this paper is to analyze the effects of diffusional pressures as they relate to organizational performance (OP) across public, private, and not-for-profit sectors in two different national contexts.Design/methodology/approac
Publikováno v:
Journal of Leadership & Organizational Studies. 22:149-160
Organizational researchers widely acknowledge that positive relational behavior is associated with leadership effectiveness. In this exploratory study, we seek to extend previous research examining contextual factors that influence leadership style b
Publikováno v:
Revista do Serviço Público. 51:28-39
Este estudo demonstra que, quando os usuários têm influência dentro de uma agência pública, seu nível de satisfação é mais alto. No entanto, quando os usuários têm pouca ou nenhuma influência, o desempenho das agências governamentais rec
Publikováno v:
Gender in Management: An International Journal. 25:676-699
PurposeThe purpose of this study is to examine the degree to which differences and similarities exist between female and male business professionals.Design/methodology/approachA total of 1,164 students from three English‐speaking countries complete
Publikováno v:
Journal of Career Assessment. 18:189-206
This study examines work preferences of 984 students across 6 disciplines within a business school—accounting, finance, information technology/decision science, management and international business, marketing, and hospitality management. Differenc
Publikováno v:
Career Development International. 13:56-78
PurposeThe purpose of this paper is to introduce a multidimensional work preference research instrument, and to relate scores on these dimensions with subjects' real world work choices.Design/methodology/approachRepeated samples of 1,002 and 975 adul
Publikováno v:
Developments in Marketing Science: Proceedings of the Academy of Marketing Science ISBN: 9783319131405
This paper develops a Customer Satisfaction Survey instrument to help organizations measure satisfaction with their service. An eight stage process was used to develop the instrument. Following pilot studies, a preliminary instrument of 25 items was
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ed3833b2bd61a34106c5f40860dc0fa0
https://doi.org/10.1007/978-3-319-13141-2_44
https://doi.org/10.1007/978-3-319-13141-2_44
Autor:
Richard F. Callahan, G. Ronald Gilbert
Publikováno v:
The American Review of Public Administration. 35:57-73
This study relates end-user satisfaction to three design features of public agencies that provide services. The research connects the discussion on public participation in administrative processes with a core consideration of public administration: t
Publikováno v:
Journal of Services Marketing. 18:371-383
In today's ever‐increasing globalization of services and brands, service‐oriented businesses need to attend to the satisfaction of their customers both domestically and abroad while transcending unique cultural differences from country to country
Autor:
Ali M. Parhizgari, G. Ronald Gilbert
Publikováno v:
Omega. 32:221-229
This study provides a platform for the comparison of measures of internal structures and processes associated with organizational effectiveness in the private and public sectors. The study is based on a sample of 11,352 cases from 28 private and 41 p