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Autor:
Fortune Edem Amenuvor, Kobby Mensah, Atsu Nkukpornu, Henry Boateng, Frank Akasreku, Kwasi Owusu-Antwi
Publikováno v:
Marketing Intelligence & Planning. 41:375-390
PurposeThe study examines the effects of behavior-based and outcome-based control systems on service-sales ambidexterity, role conflict, emotional exhaustion and job performance in salespeople.Design/methodology/approachData are collected from 704 sa
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ec3eb55afca87d11f933d0eab64db041
https://doi.org/10.1108/mip-11-2022-0501
https://doi.org/10.1108/mip-11-2022-0501
