Examining service triad operations

Autor: Robert Suurmond, Larry J. Menor, Finn Wynstra

Publikováno v: Production and Operations Management, 31(8), 3352-3370. Wiley-Blackwell

We study service triads by examining the member-to-member exchanges underpinning service formation, functioning, and feedback. A service triad comprises two serviced customers from the supplier's standpoint and two service providers from the end user

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::8834d752551f1d57bdd271c081416bc6
https://doi.org/10.1111/poms.13768

DEVELOPING A PURCHASING STRATEGY TAXONOMY BASED ON COMPETITIVE PRIORITIES

Autor: Melek Akın Ateş, Erik M. van Raaij, Finn Wynstra

Publikováno v: Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 39:33-49

This exploratory study aims to develop a taxonomy of purchasing strategies at the purchase category level. We define strategies based on competitive priorities, an approach that is common in operations management literature, but very novel in purchas

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::864095b1eba8b11c2db7d479131aa8e3
https://doi.org/10.17065/huniibf.732146

Mitigating shirking: Contracting performance in buyer-initiated service triads

Autor: Finn Wynstra, Fabian M.E. Nullmeier, Wendy van der Valk

Publikováno v: Oxford Handbook of Supply Chain Management, 587-621
STARTPAGE=587;ENDPAGE=621;TITLE=Oxford Handbook of Supply Chain Management
Tilburg University-PURE
The Oxford Handbook of Supply Chain Management ISBN: 0190066725
The Oxford Handbook of Supply Chain Management, 586-621
STARTPAGE=586;ENDPAGE=621;TITLE=The Oxford Handbook of Supply Chain Management

Buyers that operate in buyer-initiated service triads must deal with the repercussions of service suppliers failing to satisfy the buyer’s customer. Performance-based contracting (PBC) can be used to shift the risks associated with performance shor

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::4928a7bf7959d09f031ab15e01f41f41
https://research.tilburguniversity.edu/en/publications/cebcb590-5a85-4906-b8ec-19d90540532f

Effects of digital technologies on information asymmetry under performance-based contracting (PBC): An exploratory study in digitally enabled manufacturing environments

Autor: Luis Prato, Finn Wynstra, Wendy van der Valk

Publikováno v: Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times
Tilburg University-PURE

This paper explores the impact of digital technologies in reducing information asymmetry under performance-based contracts. We adopted an agency-theoretical lense to complete an exploratory study of two cases, based on sixteen semi-structured intervi

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::a1339dc30cfdb2d237f1ad9174056e97
https://research.tilburguniversity.edu/en/publications/6f4fa58b-6c5a-44ba-ba23-789ebc7e3758

Purchasing and supply management's identity: Crisis? What crisis?

Autor: Mark Pagell, Guido Nassimbeni, Finn Wynstra, Lisa M. Ellram, Erik M. van Raaij, Thomas Johnsen, Christine Harland, Michael Essig, Wendy L. Tate, Arjan J. van Weele, Frank Rozemeijer

Publikováno v: Journal of Purchasing and Supply Management, 26(1):100583, 1-8. Elsevier Limited
Journal of Purchasing and Supply Management, 26(1):100583. Elsevier Ltd.
Journal of Purchasing and Supply Management, 26(1):100583. Elsevier

Purchasing and Supply Management (PSM) has been subjected to a number of examinations, all concluding that PSM is not an academic discipline as it lacks its own theories and common themes of research. It is perceived by many as an applied social scie

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::f77f51af6cb8f78cf2ba4cb06b3230df
https://cris.maastrichtuniversity.nl/en/publications/42513c90-31f6-4a44-84fb-5612d187f329