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Autor:
Figueiredo, Nádila Azevedo, Gustavo Aquino, Leonardo Nascimento, Leonardo Camelo, Thiago Figueira, Joel Oliveira, Ingrid Figueiredo, André Printes, Israel Torné, Carlos
Publikováno v:
Applied Sciences; Volume 13; Issue 11; Pages: 6777
The banking industry has been employing artificial intelligence (AI) technologies to enhance the quality of its services. More recently, AI algorithms, such as natural language understanding (NLU), have been integrated into chatbots to improve bankin