Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Ferial Hendrata"'
Publikováno v:
2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM).
Autor:
Lukman Junaedi, Randy Anwar Romadhonny, Agustinus Bimo Gumelar, Immah Inayati, Rizky Davit Nugroho, Wahyu Putra Adi Setiawan, Ferial Hendrata, Febri Dwi Cahaya Putra, Siska Susilowati
Publikováno v:
2019 International Conference on Computer Engineering, Network, and Intelligent Multimedia (CENIM).
Predicting customer churn to retain existing customers is a hot topic both in the world of academia and business today. One of them is research the prediction of churn based on customer emotions. Emotion is an important catalyst that affects customer