Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Feras Ahmad Alfukaha"'
Autor:
Ahmad Kamal Alhawamdeh, Feras Ahmad Alfukaha, Siti Falindah Padlee, Ahmad Munir Mohd Salleh, Mohd Saiful Izwaan Saadon
Publikováno v:
International Journal of Management and Sustainability. 11:70-80
Customer satisfaction is a critical factor in improving bank performance and increasing revenue. Banks must continue to strengthen their relationships with customers because the banking system is highly responsive to customer choices. Customers are i
Autor:
Ahmad Kamal Al Hawamdeh, Siti Falindah Padlee, Feras Ahmad Alfukaha, Jassim Ahmad Al-Gasawneh, Younes Megdadi
Publikováno v:
Journal of Southwest Jiaotong University. 57:40-53
This study examines the impact of corporate social responsibility on customer loyalty in Jordanian commercial banks. The study aimed to examine the mediating role of customer satisfaction in the relationship between corporate social responsibility (e