Dynamics of convergence behaviour in social media crisis communication – a complexity perspective

Autor: Milad Mirbabaie, Felix Brünker, Stefan Stieglitz

Publikováno v: Information Technology & People

PurposeThe purpose of this study is to investigate communication on Twitter during two unpredicted crises (the Manchester bombings and the Munich shooting) and one natural disaster (Hurricane Harvey). The study contributes to understanding the dynami

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::88a5aba5eb00d7372be8496237ab1b47
https://doi.org/10.1108/itp-10-2019-0537

Design principles for conversational agents to support Emergency Management Agencies

Autor: Stefan Stieglitz, Lennart Hofeditz, Felix Brünker, Christian Ehnis, Milad Mirbabaie, Björn Ross

Publikováno v: International Journal of Information Management
Stieglitz, S, Hofeditz, L, Brünker, F, Ehnis, C, Mirbabaie, M & Ross, B 2022, ' Design principles for conversational agents to support Emergency Management Agencies ', International Journal of Information Management, vol. 63, 102469 . https://doi.org/10.1016/j.ijinfomgt.2021.102469

Widespread mis- and disinformation during the COVID-19 social media “infodemic” challenge the effective response of Emergency Management Agencies (EMAs). Conversational Agents (CAs) have the potential to amplify and distribute trustworthy informa

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::171d09ec1615216727209e3b73d4d60c
https://www.scopus.com/inward/record.url?partnerID=HzOxMe3b&origin=inward&scp=85122676776

The Influence of Community Structure on Opinion Expression: An Agent-Based Model

Autor: Benjamin Cabrera, Felix Brünker, Daniel Röchert, Stefan Stieglitz, Björn Ross

Publikováno v: Cabrera, B, Ross, B, Röchert, D, Brünker, F & Stieglitz, S 2021, ' The Influence of Community Structure on Opinion Expression: An Agent-Based Model ', Journal of Business Economics . https://doi.org/10.1007/s11573-021-01064-7
Journal of Business Economics

Social media has become important in shaping the public discourse on controversial topics. Many businesses therefore monitor different social media channels and try to react adequately to a potentially harmful opinion climate. Still, little is known

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::c997b33d1a6fe32682242427b3d2e488
https://hdl.handle.net/20.500.11820/e160c735-8886-40db-8a41-8c92f5975bb2

Comparison of disclosure/concealment of medical information given to conversational agents or to physicians

Autor: Nicholas Rj, Frick, Felix, Brünker, Björn, Ross, Stefan, Stieglitz

Publikováno v: Health informatics journal. 27(1)

Within the anamnesis, medical information is frequently withheld, incomplete, or incorrect, potentially causing negative consequences for the patient. The use of conversational agents (CAs), computer-based systems using natural language to interact w

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=pmid________::c63aeab8d259af8874e93ea533306f43
https://pubmed.ncbi.nlm.nih.gov/33779384

On the ability of virtual agents to decrease cognitive load: an experimental study

Autor: Felix Brünker, Nicholas R. J. Frick, Stefan Stieglitz, Björn Ross, Florian Brachten

Publikováno v: Brachten, F, Brünker, F, Frick, N R J, Ross, B & Stieglitz, S 2020, ' On the ability of virtual agents to decrease cognitive load: an experimental study ', Information Systems and e-Business Management, vol. 18, no. 2, pp. 187–207 . https://doi.org/10.1007/s10257-020-00471-7

When attempting to solve a problem, humans call upon cognitive resources. These resources are limited, and the degree of their utilisation is described as cognitive load. While the number of parameters to be taken into account and to be processed by

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::6d50f5641ebfcac292e866625bf0ba23
https://www.pure.ed.ac.uk/ws/files/179325774/On_the_ability_BRACHTEN_DOA06062020_VOR_CC_BY.pdf