Build corporate online reputation by a monitoring process. Facilitators-agents process applied to La Poste

Autor: Alloing Camille

Publikováno v: Sciences de l'information et de la communication. Université de Poitiers, 2013. Français. ⟨NNT : 526⟩
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This research within La Poste's DSIC is focused on corporate reputation and on e-reputation through the prism of information and communication sciences. It proposes the development of a web monitoring and a social search process enabling to assess, m

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::99dfd78a5406492ad76c4df889e5b7e8
https://tel.archives-ouvertes.fr/tel-00915004/document

La médiation documentaire sur les réseaux socionumériques comme vecteur de l’e-réputation ?

Autor: Alloing, Camille

Publikováno v: Communication & Organisation
Communication & Organisation, Presses Universitaires de Bordeaux, 2013, 1/ 2013 (n°43), p. 73-84. ⟨10.4000/communicationorganisation.4139⟩

In this article we discuss the management and construction of e-reputation (or online reputation) of an organization through the prism of documentary mediation. We propose a methodology of informational structuration for firms on social networks base

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::8c65706e7e7dd68339cbe55b4775fa8e
https://hal.archives-ouvertes.fr/hal-01101003