Zobrazeno 1 - 1
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pro vyhledávání: '"Félix Antonio Martín Velicia"'
Publikováno v:
Information & Management. 46:196-202
Relationship quality - based on Commitment-Trust theory - can explain and predict the success of a relationship between an ISP and its customers, measured in terms of loyalty. We proposed a model to express the relationship and included gender as a m
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a5803fddc3cb321ea870662858bcdd0a
https://doi.org/10.1016/j.im.2009.02.001
https://doi.org/10.1016/j.im.2009.02.001
