Effect of logistical control in customer satisfaction in a company in the packing sector

Autor: Alcir das Neves Gomes, Everton Santana Figueiredo

Publikováno v: Independent Journal of Management & Production; Vol. 10 No. 4 (2019): Independent Journal of Management & Production (Special Edition IFLOG); 1271-1287
Independent Journal of Management & Production
Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)
instacron:IJM&P
Independent Journal of Management & Production; Vol 10, No 4 (2019): Independent Journal of Management & Production (Special Edition IFLOG); 1271-1287

Logistics has become a strategic activity along the time not only a mere operational task in corporations, for that reason having a suitable management for logistics processes bring benefits all over the companies and impacts customer satisfaction. T

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::709e4493fc574b0e02cf2044f2fce37d
http://www.ijmp.jor.br/index.php/ijmp/article/view/1001