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pro vyhledávání: '"Esra Marolop Doloksaribu"'
Publikováno v:
PREPOTIF : JURNAL KESEHATAN MASYARAKAT; Vol. 5 No. 2 (2021): Oktober 2021; 1045-1054
Continuous improvement of service quality is one of the important keys in facing the era of globalization which implies that services must be carried out according to standards and meet quality rules that are oriented to the interests of consumers. W