Designing the City

Autor: Suzan Boztepe, Mareike Glöss, Erik Grönvall, Jörn Christiansson, Per Linde

Publikováno v: Boztepe, S, Glöss, M, Grönvall, E, Christiansson, J & Linde, P 2023, Designing the City : Challenges and Opportunities in Digital Public Service Design . in C &T '23: Proceedings of the 11th International Conference on Communities and Technologies : Humanization of Digital Technologies . Association for Computing Machinery, pp. 266-269 . https://doi.org/10.1145/3593743.3593788

Municipalities around the world have become increasingly reliant upon digital technologies in their everyday operations. In pursuit of a faster, cheaper, and more efficient local government, service platforms and applications that mediate citizen-gov

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::8c88a7fceca06f4a34bcf341fc45ed04
https://doi.org/10.1145/3593743.3593788

Volunteer-based IT Helpdesks as Ambiguous Quasi-Public Services - a Case Study from Two Nordic Countries

Autor: Camilla Christensen, Nils Ehrenberg, Jörn Christiansson, Erik Grönvall, Joanna Saad-Sulonen, Turkka Keinonen

Publikováno v: Nordic Human-Computer Interaction Conference.

In this case study we take a Nordic perspective on the tension between increased digitalisation of public services and the insufficient support for citizens with limited digital literacy. Volunteer-based IT helpdesk services in public libraries have

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::026ce638f5fb5b0c3c087b9b7de67510
https://doi.org/10.1145/3546155.3546660

Computer-Supported Knotworking

Autor: Khuloud Abou Amsha, Claus Bossen, Myriam Lewkowicz, Erik Grönvall

Publikováno v: Proceedings of the ACM on Human-Computer Interaction. 5:1-26

In this paper, we compare two cases of collaboration within healthcare in two European countries, Denmark and France respectively. In each of these two cases, we conducted a design case study, and we found that collaboration is ad hoc, temporary, and

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::3817c96c64a310526b323fcfc6241dd1
https://doi.org/10.1145/3449199

Co-designing Data Experiments: Domain Experts’ Exploration and Experimentation with self-selected Data Sources

Autor: Cathrine Seidelin, Yvonne Dittrich, Erik Grönvall

Publikováno v: Seidelin, C, Dittrich, Y & Grönvall, E 2020, Co-designing Data Experiments: Domain Experts’ Exploration and Experimentation with self-selected Data Sources . in NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society . Association for Computing Machinery, pp. 1-11 . https://doi.org/10.1145/3419249.3420152
NordiCHI

Today, organizations have to deal with multiple heterogeneous data sources from different systems and platforms to maintain and develop their services. Therefore, there is a need for tools to support organizations to determine what data sources can a

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e1d6e2d5110cf22492a17bf78b50d8b5
https://pure.itu.dk/portal/da/publications/ae489b73-54d7-4ecc-be55-c1428caddb24

PYCIPEDIA: Supporting Local and Remote Collaboration between Social Workers

Autor: Stefan Lundberg, Erik Grönvall

Publikováno v: Grönvall, E & Lundberg, S 2019, PYCIPEDIA: Supporting Local and Remote Collaboration between Social Workers . in CSCW '19 Conference Companion Publication of the 2019 on Computer Supported Cooperative Work and Social Computing . Association for Computing Machinery, pp. 195-200 . https://doi.org/10.1145/3311957.3359499
CSCW Companion

PYCIPEDIA is a web-based collaborative tool for social workers that support parents with intellectual disabilities taking care of their small children. These particular social workers have been certified in providing parenting-skills training and sup

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::6b183d127b5cbb38509816d7e8b82c0e
https://pure.itu.dk/ws/files/84838727/cscw2019_poster_PYC_FINAL_TO_ITU.pdf